Can I pay my purchase in installments?
Yes you can. We offer payment method In3. You pay the purchase amount in three installments without extra costs. This way you can buy your favorite product within your budget. The minimum order amount is €100 and the maximum order amount is €3,000. Read all about it here
Payment security information STUDIO KROEWE
All your credit card information such as credit card number, expiration date etc. are automatically transferred via an encrypted secure system to the paymaster without studiokroewe.com or others having access to the data. Even for possible refunds the complete credit card information cannot be seen. If you pay with Visa or Mastercard additional protection is provided by special authentication methods (Verified by Visa or Mastercard Secure Code).
Cancel your order
For details on your 14 days right of return, please see the returns & exchanges section of the website. If you have any questions please send an email to firstname.lastname@example.org.
If you like to cancel your purchase please send an email to email@example.com stated you like to cancel the product(s). You have the right to cancel your purchase and receive a full refund, you can cancel the product 24 hours after your purchase.
For any questions related to the shipping and return policies we like to refer you to our shipping and returns & exchanges page.
If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. You will not be billed for any cancelled items. If there are any questions left please contact us by email at firstname.lastname@example.org for extra help.