Help / FAQ's

Do you have any offline store locations?
At this time there is no offline store location. We do have an atelier which you can visit by appointment. Click here to make one and we will welcome you with glitters and gold! 

Address: Wilhelminastraat 38-1, Haarlem

Can I pay my purchase in installments?
Yes you can. We offer payment method In3. You pay the purchase amount in three installments without extra costs. This way you can buy your favorite product within your budget. The minimum order amount is €100 and the maximum order amount is €3,000. Read all about it here

How does made-to-order work?
 We believe in a production process that is fair and sustainable. We therefore have a made-to-order policy for our collection pieces. The made-to-order policy means that your jewelry is only made after an order has been placed to limited over production. You'll find the accurate delivery time at the product

What is the delivery time?
Once we get your order, we pass it on to one of our talented local goldsmiths. Give it 3 to 4 weeks for the magic to happen. We'll be your enthusiastic companions throughout this journey – from order, to creation, to the grand shipping finale. Thanks a bunch for being patient; your beautiful order is something that will bring you joy for a lifetime. Do you need it sooner? Please contact us.

Are your jewelry manufactured ethically?
We only work with recycled gold and we produce everything close to home, in order to support our local craftswomen. We only work with the most best manufactures who are known industry-wide for their exceptional quality. Our sourcing process prioritizes quality and craftsmanship and we take pride in the materials and partners we work with.

The item I want is sold out. Is it coming back?
The way we produce our collections means that some of our items are only available in small quantities and may therefore be sold out. Please note that the majority of our pieces are made to order and will be sold during a long period of time, so you have the time to save up for it. :)

How do I take care of my jewellry?
We've made this guide to keep your bling blingin' for years to come. So read all about it here